Refund Policy
Please read our Return & Exchange Policy carefully before making a purchase.
1. No Returns or Exchanges
All sales are final. Due to the nature of our products and our business model, we do not accept returns, exchanges, or cancellations once an order is confirmed and processed.
Please make sure to review your order carefully before completing the purchase.
2. Exceptions (If Applicable)
While we do not accept returns or exchanges, exceptions may apply in the following rare cases:
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You receive a damaged or defective item
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You receive the wrong item not matching your order
To be eligible for a resolution:
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You must contact us within [48 hours] of receiving your order
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Provide photo/video proof of the issue
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Email us at caughtbyclues@gmail.com with your order number and a description of the issue
If verified, we may issue a replacement or partial refund at our sole discretion.
3. Order Cancellations
Orders cannot be canceled once they are placed, as we begin processing immediately to ensure fast delivery.
4. Contact Us
If you have any questions or concerns about your order, feel free to contact us:
Email: caughtbyclues@gmail.com